What is AI?
AI has the potential to shorten–or even eliminate–the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic…
Read article ↗Category: <span>Uncategorized</span>
Explore our article archive on technology, business and the changing workplace. Articles reflect the products and context at their original publication date.
Get Your Score
Find out how your support team stacks up against your peers. Fill out the Zendesk Customer Experience Performance Scorecard and see how you can make your team even…
Read article ↗
The future computed: Artificial Intelligence and its role in society
AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it’s important to start having conversations…
Read article ↗
Increasing employee productivity with Microsoft Search in Bing and PowerApps
Technology exists to make our lives easier, safer, and more productive. So, why are you still using an outdated IT infrastructure? Empower your employees to accomplish more by…
Read article ↗
Security Trends Your Company Needs to Embrace POST COVID-19
How is your business preparing for change? This year is set to be the biggest year in tech ever, but some businesses are still struggling to incorporate the…
Read article ↗
The Unsung Volume 1: The Gripping Security Story of Microsoft 365
Explore the story of The Unsung, the security heroes who ensure our data remains safe and secure from “faceless foes,” those who steal or corrupt corporate data for…
Read article ↗