What is AI?
AI has the potential to shorten–or even eliminate–the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic techniques were able to deliver. Companies have begun to see the value AI can bring to their customer interactions. Check out...
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Get Your Score
Find out how your support team stacks up against your peers. Fill out the Zendesk Customer Experience Performance Scorecard and see how you can make your team even stronger. Learn about the top 5 customer experience trends for 2020. Bonus: compare how your business is performing to industry peers....
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The future computed: Artificial Intelligence and its role in society
AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it’s important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where...
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Increasing employee productivity with Microsoft Search in Bing and PowerApps
Technology exists to make our lives easier, safer, and more productive. So, why are you still using an outdated IT infrastructure? Empower your employees to accomplish more by digitally transforming how they work. At Hebroux Consulting Ltd, our goal is to help you put solutions in place that can...
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Security Trends Your Company Needs to Embrace POST COVID-19
How is your business preparing for change? This year is set to be the biggest year in tech ever, but some businesses are still struggling to incorporate the cloud that will make the most promising innovations possible. If you still need to modernize your IT, we can help. At...
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The Unsung Volume 1: The Gripping Security Story of Microsoft 365
Explore the story of The Unsung, the security heroes who ensure our data remains safe and secure from “faceless foes,” those who steal or corrupt corporate data for their own personal gains. When faceless foes rear their ugly heads, #TheUnsung will be there to defend our valuable data, armed...
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