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Ideas & perspectives

Author: <span>abra.admin</span>

Explore our article archive on technology, business and the changing workplace. Articles reflect the products and context at their original publication date.

24 June 2020

Preparing the class of 2030

This infographic highlights the findings of a recent in-depth study focused on identifying how the work environment is likely to change in the coming years and how schools…

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24 June 2020

The Value of Certification

Microsoft Imagine Academy designed to ensure students enter higher education, further education, or the workplace with this vitally important skill: technical proficiency and industry-recognized credentials. Hear from students,…

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24 June 2020

What is AI?

AI has the potential to shorten–or even eliminate–the gap between data generation and decision making. In fact, 69% of companies improved performance with AI beyond what existing analytic…

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24 June 2020

Get Your Score

Find out how your support team stacks up against your peers. Fill out the Zendesk Customer Experience Performance Scorecard and see how you can make your team even…

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